Amadeus, a leading provider of advanced technology solutions for the global travel industry, makes it easy and convenient for people in Thailand to search and book flights with the launch of the new @flightbot for Line app.

The easiest way to get started is to find @flightbot on Line, add it as a friend and then start chatting, either in English or Thai.

@flightbot is designed to mimic human conversation allowing you to ask the bot anything related to air travel booking, share dates, departure city and destination, and @flightbot will search for the flights with the best prices. Customers can complete the transaction and make secure payment within the @flightbot chat. And the more people use the bot, the better it is at understanding them and the better it will be at communicating. Eventually, thanks to artificial intelligence, @flightbot will become like a favourite travel buddy, who understands exactly what people want and how they like to communicate.

“The flights people can see and buy on @flightbot are made available through a variety of different travel agents,” said Simon Akeroyd, vice president, Corporate Strategy and Business Development, Amadeus Asia Pacific.

“Consumers who use @flightbot will be able to choose from a pool of flights with the touch of a button all through their favourite messaging platform. @flightbot is available 24/7, so people can search for and buy flights whenever inspiration for travel strikes.”

In Thailand, Line has more than 33 million users spending an average of 70 minutes a day on the platform, making it a natural place for Amadeus to commence the @flightbot pilot project.

“Many people in Asia are deeply engaged with messaging platforms on mobile devices and so we believe that @flightbot is a very useful tool for travellers and travel agents,” added Akeroyd.

“But we are still in pilot mode, so do share any feedback. We are excited to see @flightbot reach its full potential to bring travel agents and travellers in Thailand all the benefits of technology.”


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